Refund Policy

Effective November 1, 2026

Something wrong with your order

If your order arrives damaged, stale, incorrect or incomplete, contact us within 7 days of delivery with your order details and a photo if you can. We will send a free replacement or give you a full refund to your original payment method, whichever you prefer.

Lost packages

If tracking shows no delivery after 7 days past the expected date, tell us and we will replace or refund it. If tracking shows delivered and you cannot find it, we will work with the carrier and help you.

Changed your mind

Because this is food, we cannot take returns. You can cancel for a full refund any time before your order ships. Contact us quickly, since we roast and ship fast.

Wholesale and counter boxes

Report damaged or incorrect cases within 3 business days of delivery and we will replace or credit them. Consignment terms are in your signed agreement, which controls if it differs from this page.

How refunds work

Approved refunds go back to your original payment method. Banks usually post them within 5 to 10 business days. Our shipping charge is refunded when the problem was our mistake.

How to reach us

Culinary Ventures LLC, doing business as Uncle George's Glazed Nutz
314 Holliday St, Michigan City, IN 46360
414-721-6440 · aloha@tikisqueeze.com